You have the option to send an email directly from a maintenance job, however whilst it records against the tenant/landlord/tenancy notes it does not show in the maintenance job notes itself which is incredibly time consuming and frustrating.
As it means that we have to constantly switch between screens to locate important info and if looking at tenancy notes wade through other unrelated info to gain a full picture of what has happened and who has been informed for the job itself.
If an email is sent from within the maintenance could it be recorded in the job notes it would give an instant full picture on one screen.