User experience for online account (AgentApps)

Status: Under Review
Description

The user experience for signing up for new accounts seems to be a bit over the place. Our landlord users are likely to get confused.
They need to visit a letmc hosted page, set up a password using their unique reference, and after filling in a confusing form (which exhibit some strange behaviour by appearing to fail but actually asking for two more security questions, one of which has a pre-filled answer to a previous security question), then redirects to the GDPR form.
A much neater solution - if we are setting up landlords to use the new landlord portal - is to pass in an additional GET request to the [ResetPasswordURL] link, such as "&redirect=landlordportal". Rather than redirect the user to the AgentOS GDPR page, it could then do a meta redirect to the landlords page, eg "https://dashboard.agentwebsite.com/landlordportal".
This means for a user it is seamless - they click to reset their password, they enter it, and then are redirected to the landlord portal rather than land on the GDPR page and remember the signup email mentioned having to go back to the email and click on another link.
This should improve the user experience of signing up, and remove some of the confusion following the sign up email will give them.


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