Further to my conversation today with Holly in the support team, I explained the issues we are having with the interim inspection reports and have been asked to send an email over with requests.
Once the interim inspection report has been completed, under Actions, there is only the option to send to Postbag. We do not post anything these days so would prefer to email the report which I know you can do with the Landlord from the postbag but we have our own email template (editable as required) for both Tenant and Landlord so ideally would like just the Report as a pdf that we can attach.
If possible – under actions – could there not be an option to generate just the actual interim inspection report as a pdf that we can save to our computers and then attach to the email templates?
If not, and it has to go to the postbag, is there any way to remove the covering letters so that we can go into the postbag and save just the inspection report? Currently we have to try and save just page two to eliminate the cover letter which makes the whole process quite tedious.
Thank you
Kind regards
Jürgen Worrall