We are finding the process of using the ‘offers’ section a bit clunky.
Currently we add all the details of the offer, then when an applicant gets ‘accepted’ (via Actions>Accept) their name and details we have entered get pulled through to the let agreed tenancy. We then have to delete this tenant and then re-add them from their online application.
It would be good if this was somehow streamlined so we don’t end up adding them twice. Perhaps if we had the ability to add an ‘offer’ from an online application so that the system then pulls through all the correct info to the let agreed tenancy?