A couple of things that would help with maintenance preferences!
• Make them more visible. On V3 the preferences were always visible below the job info after clicking through to a particular job, and I think when adding the job. Now they are in a completely different place, which means they are often forgotten and then someone has to grovel to the landlords...
• Option to show preferences on job sheet. Often there's no need for this and it may include more confidential info, but sometimes it would be useful. For example we have a landlord who always wants invoices sent directly to his PA, or there's a tenant who always wants us to tell contractors not to let the cat out; rather than remember to put this info on the job every time, this could be transferred to the job sheet automatically. There could be a tick box for each preference entry to include it on job sheets.