Having worked in many letting agencies on many systems, I feel the ability to manage applicants is not very good at all. It needs the ability to use as a proper front end system. Applicant status - Active or Inactive. Once an applicant becomes a tenant they should become Inactive and we should be able to make an applicant inactive if they found elsewhere so we only have active applicants come up when I search all applicants. The search for active applicants should enable us to search by requirements as well. At the moment there is no point registering applicants as the search facility is very limited and not user friendly. Jahana did help me with how it can be done now but that involves exporting spreadsheets and just not very user friendly. There are so many beetr systems out there, you need to see how some of those work?

It will enable us to manage our applicant database more easily and use Agent as whole letting agent system. I am happy to discuss with anyone if required.