When a contractor (or whoever) is paid, an invoice is generated and sent to a postbag.
However, when a contractor receives a refund, an invoice is generated but not posted. Then when they receive their next invoice they are confused by the unexplained account balance.
When the refund is applied, either the invoice should be generated and sent to postbag, or the invoice should not be generated, so the entry appears on the next invoice, with the user free to Create Invoice if they wish.
Activity
When a contractor (or whoever) is paid, an invoice is generated and sent to a postbag.
However, when a contractor receives a refund, an invoice is generated but not posted. Then when they receive their next invoice they are confused by the unexplained account balance.
When the refund is applied, either the invoice should be generated and sent to postbag, or the invoice should not be generated, so the entry appears on the next invoice, with the user free to Create Invoice if they wish.